Ticket types
Ticket types define how a seat can be sold: public, partner, internal, invite or group.
6 active
Name
Code
Visibility
Description
Channels
Capacity
Status
Standard
needs price
STD
public
Regular full-price ticket sold on the public storefront.
Website, Box office
Counts
Active
Partner
needs price
PARTNER
partner
Reserved for partner channels (hotel concierge, corporate, agency).
Partner
Counts
Active
Press / VIP
approval req. · redemption only
PRESS
internal
Comp invitations for press, VIP guests, partners. Approval required.
Admin, Box office, Invite
Counts
Active
House seat
approval req. · redemption only
HOUSE
internal
Held by the house for emergencies, technical needs, or last-minute VIPs.
Admin
Off-cap
Active
Accessible / companion
needs price
ACC
public
Wheelchair-accessible position with optional companion seat.
Website, Box office
Counts
Active
Group
approval req. · needs price
GROUP
private
10 + seats sold as one group. Often discounted vs Standard.
Box office, Invite
Counts
Active
Internal / approval-required types (Press, House seat) never show up on the public storefront. They are redeemed via internal tools and never apply pricing automatically. Off-capacity types consume from inventory holds rather than sellable capacity.